FAQs
Your questions matter. Here are answers to some of the most common questions clients ask about booking, treatments, and policies at Wild Roots Massage Therapy.
Services & Treatments
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We offer TMJ massage, therapeutic massage, cupping therapy, and hot stone massage to support tension relief, pain management, and nervous system regulation. Explore all services.
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Yes, while we specialize in therapeutic massage, relaxation techniques and hot stones are integrated to help you fully relax during treatment.
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Therapeutic massage is goal-focused, addressing tension and dysfunction while still promoting relaxation. Relaxation massage focuses on calming your nervous system without specific treatment goals.
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Yes, hot stones are included at no extra cost unless you prefer not to use them. Learn more.
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Yes, intraoral massage is safe when performed by a trained therapist and is only done with your consent. Learn more.
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You can book online anytime or contact us directly by phone or email.
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Yes, we offer direct billing for most major insurance providers. Please bring your insurance information to your appointment.
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We require at least 24 hours’ notice to cancel or reschedule your appointment. Late cancellations may be subject to a fee.
Read the cancellation policy here.
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No, you do not need a referral, but some insurance plans may require one for reimbursement.
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We accept credit, debit, and e-transfer.
Booking and Policies
Location & Logistics
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We are located in Capitol Hill, Calgary NW, at Unit 1, 1607 20 Ave NW, within the Natural Health Collective building.
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Yes, free parking is available in front of the building and along the street.
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Yes, gift certificates are available for all services. Available online here, purchase one for yourself or a loved one.
Preparing for Your Appointment
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We will discuss your health history and goals, and you’ll receive a treatment tailored to your needs. Your comfort is our priority throughout your session.
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Wear comfortable clothing. For most massages, you will be draped appropriately, and only the area being treated will be uncovered.
Have another question? Feel free to contact me here, and I’ll be happy to help.